Frequently Asked Questions
Frequently asked questions from prospective partners about the MageAds Retail Media Platform.
Browse questions by category below, or use the sidebar to jump directly to a specific topic.
Categories
🚀 Integration & Onboarding
Onboarding steps, what's required from your IT team, and how to test the integration before going live.
Browse Integration & Onboarding questions →
🖥️ Ad Display
How ads behave when they fail to load, multi-ad placements, mobile responsiveness, and impact on site performance.
🎛️ Campaign Control
Approval workflow, blocking campaigns, emission history, ad blocker bypass, and security considerations.
Browse Campaign Control questions →
🎯 Ad Targeting
Available targeting options — geo, technical, frequency capping, profile targeting — and how to exclude products.
Browse Ad Targeting questions →
🔒 User Data & Privacy
What data is used, cookie consent, anonymisation, retention periods, and data sharing policies.
Browse User Data & Privacy questions →
📊 Analytics & Reporting
How impressions and clicks are measured, real-time KPIs, and available metrics.
Browse Analytics & Reporting questions →
🤝 Responsibilities
Clear split of responsibilities between MageAds and the publisher.
Browse Responsibilities questions →
Can't find what you're looking for?
Check our detailed documentation:
- Knowledge Base — full platform guide
- API Integration — technical reference for developers
Need help? Contact support at info@mageads.com